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APC Holdings acquires majority interest in Sequential Tech

Acquisition is the first step in building a global business process outsourcing “BPO” platform supporting Fortune 500 companies and creating meaningful jobs in diverse communities Windermere, FL....

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Sequential Tech announces Alex Parker as new CEO

Former AT&T Executive to lead growing company already supporting Fortune 500 customers and creating meaningful jobs in diverse communities Windermere, FL.(BUSINESS WIRE) — APC Holdings (APCH), an...

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Sequential Tech attends DiverseCon event

Sequential Tech is very excited to participate in the #DiverseCon event on September 9th. DiverseCon is a unique event that aims to inspire, transform and accelerate diversity, equity, inclusion and...

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Customer care training in our Philippines and El Salvador sites during COVID-19

We recently hired and trained new Customer Care Representatives in our Philippines and El Salvador sites to support the yearly ramp of our long-time and valued client, who is a major player in the...

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Sequential Tech announces new nonprofit

Sequential Technology is proud to announce our new non-profit, operated by employees, The Giving Sequence! We have a commitment to supporting communities served by our employees and clients. Along with...

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Healthcare Technology Client Visits Sequential Tech’s Philippines Location

During the week of April 17, 2023, Sequential Technology International hosted a Quarterly Business Review (QBR) and site visit with a specialized healthcare technology and services client at its...

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Sequential Tech Commits to Enhanced Security Standards with HITRUST...

Sequential Tech recognizes the pivotal role of third party validated assessments like HITRUST, PCI, and ISO have in bolstering client trust and optimizing internal operations. As a testament to our...

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AI-Powered Quality Assurance: How Sequential Tech Uses Omind’s AI QMS to...

Why Quality Assurance Needs an Upgrade In today’s fast-paced contact center environment, quality assurance (QA) is more critical than ever. Customers expect seamless, efficient, and personalized...

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